Meet Our Team

Mark Portale
Agent Owner

As a Personal Financial Representative living in Westerville for 25 years with my wife and 2 children I know many local families. My knowledge and understanding of the people in this community help me provide over 5000 customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important – your family, home, car and more. I’m also here to help you prepare a strategy to achieve your financial goals.

As a small business owner, I understand the importance of building a solid foundation for the future and developing long-lasting customer relationships. That’s why I’m committed to offering you the same level of service I’d expect from my own business dealings. When you leave my office, I hope you’ll feel confident, informed, assured and satisfied in your choices. The way you should feel.

Industry Services
National Advisory Board Member
Regional Advisory Board

Inner Circle Elite-10 years
Circle of Champions-14 years
Agency Achievement Award-3 years
Allstate Leader’s Forum-12 years
National Conference Award-2 years
Honor Ring-15 years
Million Dollar Round Table (MDRT)-1 years

Community Services
Member Westerville Chamber of Commerce
Autism Speaks Sponsor
Westerville Special Olympics
Special Olympics
Autism Speaks

Angie Mikel
Office Manager

As a Risk Manager, I enjoy looking for personalized solutions to individual problems. Knowing that everyone’s situation is different it allows me to work on a very personal level to put together the correct coverage options which are going to meet your needs and budget. Since 2008, after getting licensed with the state of Ohio, I started at Allstate and have been able to help thousands of family.

My husband and I moved to Ohio in 2008 and we love living and being involved in the Westerville community. With my 2 small children and dog we enjoy going to Inniswoods, Hoover, zoo, COSI, and just playing around the house.

I hope my next meeting is with you. So please contact me, I’m looking forward to helping you.

Sharon Kull
Senior Customer Care Specialist

I have been in the Insurance industry since 1998, and almost 16 years with The Portale Agency.

I grew up in a small town west of Columbus, Ohio in London, Ohio, attended The Ohio State University for a short time & then moved to Cols., Ohio, met my husband & still reside here. I’m most excited about the people I work with at the agency & owner, helping clients in assisting them with their coverage & building great customer satisfaction.

I enjoy spending time with my family, but foremost my husband & my two granddaughters. Love them to the Moon & back! You can find me lounging at home or on many weekends visiting with our family. And you can also find me shopping!

Stephanie Stavenger
Customer Service Representative

I have been in the insurance industry since 1994. I grew up in Detroit. What is most exciting for me is that I am able to help people. I enjoy riding with my husband on his motorcycle and also going to see live music. I enjoy spending my weekend with friends and family.

Jason Jenkins
P & C Specialist

I’ve been with The Portale Agency since 2011, helping make sure our customers are properly protected. I grew up in Ohio. My wife and I recently bought our first home in Pataskala. My passion is to educate people like yourself on how insurance actually benefits you and help you make sense of what all the numbers mean within your policy.

I enjoy being outdoors. I enjoy golf and various competitive sports. I enjoy spending time with my wife, our friends, and our family. I’m passionate about Special Olympics and Autism Awareness.

Jennifer Blackburn
Customer Care Specialist

I have been a part of the Property & Casualty industry since 1987. I grew up in a small country town of Baltimore, OH. Completed one year of college at DeVry here in Columbus, OH.

I pride myself on being able to take care of customers no matter what their question, concern or issue may be. Whether it is providing an understanding about your coverage, how your policy benefits work for you, sales or claims, providing you with an overall exceptional customer service experience is my ultimate goal. When I leave every day, I go home with a smile on face knowing I was able to make a difference in someone’s day by taking care of their needs. Life is a journey, you have to enjoy the ride, I love being a part of the insurance industry.

I most enjoy spending time with family and friends but my biggest joy comes from my two children. My daughter graduated from Columbia University with a 4.0 in American Sign Language Interpretation and my son just graduated high school. I am a very proud mother :o)

I enjoy being outdoors (when it’s warm) :o) hiking, fishing or whatever comes my way! In addition to this I absolutely enjoy baking yummies, crafts, scrapbooking, listening to all genres of music and experiencing new things!

I love being able to be a part of something with a cause. I have spent time volunteering with Special Olympics, Make A Wish Foundation, Habitat for Humanity and Homeless Shelters.

Kim Copen-Spears
Admin Specialist

I think what most excites me about working at The Portale Agency is I am part of a team whose goal is to help people get and keep the coverage they need to face the unexpected challenges of life. I truly believe our personal touch in caring for our customers makes us unique in the business. We are also actively committed to the causes in our community.

I attended The Ohio State University and Purdue University with an emphasis in English. I spent 10 years managing the Purdue University’s Krannert College of Business domestic and international EMBA programs before returning with my husband and our 2 daughters to the Columbus area and OSU. Go Bucks!

Personally, I really enjoy finding the joy daily and helping others find it too. You can usually find me doing something with a group of young moms and their children in a program call MOPS, working with Big Brothers/Big Sisters, supporting the DRIVEN foundation and a variety of church ministries, reading, gardening, and planning family outings and trips.

Matthew May
P & C Specialist

I grew up in the small town of St. Clairsville. I’ve been in insurance since 2014 and been with The Portale Agency since 2016. My wife and I have 3 small children which we love to play with and just relax at home. I love to play piano in my free time and look forward to teaching my kids to play when they are old enough. I volunteer at my church playing the piano and in the children’s ministry. I’m very passionate about helping people which is why insurance has been a great career choice.

Clay Portale
Admin Support

I was born and raised in Columbus, Ohio. I attended Thomas Worthington High School and Seton Home Study School. I have a 2-year certificate in Hospitality from the Delaware Area Career Center, and I also was a student with Project Search in Ohio Health. I love helping people and am always open to learning new things. I assist in the agency doing anything necessary to allow the office the ability to be customer focused. We have a great team here, and I am proud to be a part of it!

I have a wonderful family, and we do many things together. I love to travel, and have been to many places, both here in the states, as well as internationally. My favorite activities include going to the movies, going out to dinner, maintaining my collections, doing things with my hands, watching tv, listening to music, and playing with my cat and dog.

I am an active member of Westerville Special Olympics, participating in bowling, track and field, and basketball. I am also very involved with my parish at St. Patrick’s downtown, and am a member of the young adult group at St. John Neumann’s in Sunbury. I volunteer each summer as a co-counselor at Catholic Youth Summer Camp, in Centerburg, Ohio